Services

How to value Internet communities.

You have a web site. Some Internet users visit your site, some buy (if it is an e-commerce web site), some read pages (if your business model is based on advertisement), but do you know the value of each visitor?
Do you know that, among them, there are experts, opinion leaders, fans of you brand...? No, because they cannot open their knowledge to the other members or to you on your web site, as it is done today. And you can't know them as well as you would like.

Do you have to opn the Pandora box and let them do whatever they want on your web site?

  1. Our tools allow your visitors to interact with your web site
  2. Then, you act with your visitors, et not on them.
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We provide you the tools that will let you manage efficiently the client relationship loop :

  • Measure the value of your visitors (visits frequency, average basket, expertise...)
  • Understand their behavior (segment, comment, select...)
  • Act? with them (surveys, product test, promotions, live chat...)
  • Measure the return on investment (increase of you visitors value)
  • ...